Mission
Fostering Efficiency Effectiveness, and Enhancing Productivity and Up-Grading Service in The Profession, Industry, Community and Nation Through Synergistic Utilisation of Available Resources
Vision
To be An Internationally Renowned Consultancy Centre By Harnessing The Expertise of The University To Benefit Industry, Nation and Mankind.
Policy On Quality
UPUM as an interceding (medium) between clients and consultants, has have to ensure that all consultants give their best commitment and adhered to the ISO standards.
Background
UPUM SDN BHD was established in 2005 under the Consultancy Unit of University Malaya (Unit Perundingan Universiti Malaya). The main aim of the formation of this unit is to after the expertise of um academic and professional staff to government and private sectors, to carry out downstream research studies, consultancy, and troubleshooting field problems as well development of in-house R&D capability.UPUM Sdn Bhd has been formed as a multi-discipline Consultancy company registered under the Board of Engineers Malaysia. Board of Architect Malaysia and Board of Quantity Surveyors Malaysia. With this formation, the unit would be able to provide better and more focus professional services, according to the requirements of the professional boards as well as the Ministry of Finance Malaysia.
Being the oldest university in Malaysia, UM has established academic and professional staff in many engineering, technical and social studies disciplines; with sufficient supports by technical and laboratory staff.
Objectives
UPUM Sdn Bhd was established with the following objectives:• To provide consultancy and contract research works to various government departments and industries;
• To offer professional services and courses to public and private sectors;
• To have greater interaction with industries;
• To carry out technological transfer to industries;
• To introduce various academic and professional expertise available from the University
Professional Services
UUPUM Sdn Bhd offers its expertise from the University in several ways: by providing consultancy and specialized works, by undertaking joint venture works, by carrying out contract assignments or by undertaking joint venture projects with other industries or government sectors.As UPUM Sdn Bhd is one of the business arms of the University of Malaya, it provides a complete range of integrated services, which makes the Unit unique in its field.
UPUM Sdn Bhd acts as a specialized consultant, providing one or more of the following services:
• Technical and research assistance
• Feasibility investigations
• Impact assessment and site-specific surveys
• Monitoring, processing and analysis of field data
Registration
UPUM Sdn Bhd has been registered with:-• Ministry of Finance (MOF) [465-02032410];
• Companies Commission of Malaysia [No. Syarikat : 714164 T];
• Board of Engineers Malaysia [No. Pendaftaran : 1010-1234-M-0025];
• Board of Quantity Surveyors Malaysia [No. Pendaftaran : 2010/FM00012];
• Board of Architects Malaysia [No. pendaftaran : MDP/U 5];
• Tenaga Nasional Berhad [30405556]
Customer Charter
We are committed to provide the best services to encourage academic staff to get involve in consulting works.For this purpose, we strive to ensure that, we will ;
1. Submit all report to clients within the predetermined period
2. Settle all payment with complete documents, not later than 14 working days
3. Respond to all customer complaints within 14 working days from date of receipt.